Overview
In order to ensure that your do not lose your domain, you will need to renew it before it expires. You can renew your domain at any time for additional years, or you can set your domain to automatically renew every year.
Renewing a Domain
In order to renew the domain or set it to auto renew, you first need to access your client area.
If you don’t know how to access your client area, you can find out here.
Once logged in, click on your Domains section
You should now be at the My Domains page.
You should now see the domain management page. One the left hand side of the screen, you will see the Manage menu. Click Renew in the Actions menu to proceed.
You can also select “Renew a Domain” in the “What would you like to do today?” section at the bottom of your screen/
The next page will allow you to select the domain(s) you wish to renew as well as how many years to renew the domain. Select your domains and your terms and then click Continue and then you will be prompted to check out. This will generate an invoice for your order. Once paid, the domain(s) will be renewed.
Auto Renew
If you do not wish to renew your domain manually every year (or couple of years), you can enable the auto renewal on the domain. This way, you will be invoices 30 days before the domain is expired. As long as the invoice is processed successfully, the domain will automatically on the expirey date.
Once again, start by going to the My Domains page.
Select the domain you wish to update by clicking on the row. You can click anywhere on the box, except the domain name (this will take you to the domain’s website).
On the domain management page, you will see Auto Renew in the Manage menu. Here is where you can set the domain to automatically renew. This will cause the system to invoice you for the renewal 30 days before the due date and then renew the domain on the expiry date.
If you want to cancel the auto renewal of your domain, you can toggle it off here as well. You will still be noticed of upcoming expiry dates, but not invoiced automatically. If you plan to cancel your domain, you can find information on that here.
Domain Registration Limits
There are a few restrictions on how long you can register a domain. A domain can only have an expiry date that is, at most, ten years in the future. Only once you have less than nine years remaining, you can add another year.
The date on a domain registration never changes, so even if you have nine years and one day remaining on your registration, you will not be able to add another year.
Even though the limit is ten years, the only time you can renew for ten years is if the domain in currently expired or it is a new domain.
If you wish to renew for nine years, you would need to wait until there is less than one year of registration remaining.
If you have any further questions, please be sure to reach out to our support staff by using our chat service in your client area or by submitting a ticket.