{"id":319,"date":"2021-11-01T12:26:46","date_gmt":"2021-11-01T12:26:46","guid":{"rendered":"https:\/\/christianwebhost.com\/support\/?p=319"},"modified":"2022-09-05T19:08:57","modified_gmt":"2022-09-05T19:08:57","slug":"cpanel-email-account-management","status":"publish","type":"post","link":"https:\/\/christianwebhost.com\/support\/web-hosting\/cpanel-help-guides\/cpanel-email-account-management\/","title":{"rendered":"cPanel Email Account Management"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"top\">Overview<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<ul class=\"wp-block-list\"><li><a href=\"#access\">Accessing the Email Manager<\/a><\/li><li><a href=\"#add\">Add an Email Address<\/a><\/li><li><a href=\"#manage\">Managing your Email Addresses<\/a><\/li><li><a href=\"#manage-section\" data-type=\"internal\" data-id=\"#manage-section\">Manage Section<\/a><\/li><li><a href=\"#password\">Change Password<\/a><\/li><li><a href=\"#quota\">Change Quota<\/a><\/li><li><a href=\"#restrictions\">Set Restrictions<\/a><\/li><li><a href=\"#plus-addressing\">Plus Addressing<\/a><\/li><li><a href=\"#delete\">Delete Mailbox<\/a><\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>One of the most important parts of your web hosting services is email hosting. This guide will help guide you through the interface that allows you to add and manage your domain&#8217;s email accounts.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"access\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Accessing the Email Manager<\/h2>\n\n\n\n<p>To manage your domain based email accounts, you will need to use the Email Accounts app that can be found in the Email category of your cPanel<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"231\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-email.png\" alt=\"The Email section of cPanel.\" class=\"wp-image-317\"\/><\/figure>\n\n\n\n<p>If you do not know how to access your cPanel, you can find out <a href=\"https:\/\/christianwebhost.com\/support\/2021\/10\/26\/accessing-your-cpanel\/\" data-type=\"post\" data-id=\"288\">here<\/a>.<\/p>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"add\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Add an email address<\/h2>\n\n\n\n<p>Once you click on the <strong>Email Accounts <\/strong>app in cPanel, you should see the Email Accounts menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1078\" height=\"283\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emailaccts.png\" alt=\"A list of cPanel email accounts.\" class=\"wp-image-403\"\/><\/figure>\n\n\n\n<p>To add an account, you need to click on the <strong>+Create <\/strong>button located on the right hand side of your screen.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-default\"\/>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"528\" height=\"473\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emailadd.png\" alt=\"The form used to create a new email address.\" class=\"wp-image-404\"\/><\/figure>\n\n\n\n<p>Once the <em>Create an Email Account<\/em> page has loaded, you will see several fields.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Domain<\/strong><ul><li>This is the domain that you want the account to use (this is the part after the \u2018@\u2019 symbol in the email address).<\/li><\/ul><\/li><li><strong>Username<\/strong><ul><li>This is the part before the \u2018@\u2019 symbol (you don\u2019t need to type in the \u2018@domain.com\u2019 part of the email).<\/li><\/ul><\/li><li><strong>Password<\/strong><ul><li>Here is where you enter your preferred password for this account.<\/li><\/ul><ul><li>Set password now \u2013 this will allow you to set the password for the account<\/li><li>Send login link to alternate email address \u2013 this will instead send an email to the email address provided and let the end user choose the password.<\/li><\/ul><\/li><li>Regarding email passwords, please note:<ul><li>The system grades the password that you enter on a scale of 100 points.&nbsp;0&nbsp;indicates a weak password, while&nbsp;100&nbsp;indicates a very secure password.<\/li><li>Some web hosts require a minimum password strength. The green password&nbsp;<strong>Strength&nbsp;<\/strong>meter indicates that the password is equal to or greater than the required password strength.<\/li><li>For a secure, randomized password, Click&nbsp;<strong>Generate&nbsp;<\/strong>to generate a strong password. For more technical information on the password generator, read cPanel&#8217;s <strong><a href=\"https:\/\/documentation.cpanel.net\/display\/1152Docs\/The+Password+Generator\">Password Generator<\/a>&nbsp;<\/strong>documentation.<\/li><\/ul><\/li><li><strong>Stay on this page after I click Create<\/strong><ul><li>You would check this box if you were creating several accounts. Otherwise, leave it unchecked and you will return to the email list.<\/li><\/ul><\/li><\/ul>\n\n\n\n<p>Click the <strong>Create <\/strong>button to finish creating the account<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Optional Settings<\/h3>\n\n\n\n<p>You will also see an <strong>Edit Settings <\/strong>button next to <strong>Optional Settings<\/strong>. This will give you access to several additional management options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"320\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emailoptions.png\" alt=\"The optional settings when creating an new email account.\" class=\"wp-image-405\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Storage Space<\/strong> <ul><li>set the quota for this email address or set to unlimited.<\/li><\/ul><ul><li>Note that even when set to unlimited, you are still limited by the disk space limit of your cPanel account<\/li><\/ul><\/li><li><strong>Automatically Create Folders for Plus Addressing<\/strong><ul><li>this is an advanced feature for email accounts. You can find more information regarding Plus Addressing by clicking on the circled question mark, or by checking out the cPanel blog post about it <a href=\"https:\/\/blog.cpanel.com\/plus-addressing-in-cpanel\/\">here<\/a>. We also have a guide for plus addressing <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-plus-addressing\/\" data-type=\"post\" data-id=\"1048\">here<\/a>.<\/li><\/ul><\/li><li><strong>Send a welcome email with instructions to set up a mail client<\/strong><ul><li>this will send an email to the account with the settings required to add the email address to a mail client (macMail, Outlook, Thunderbird)<\/li><\/ul><\/li><\/ul>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"manage\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Managing your email addresses<\/h2>\n\n\n\n<p>From the <strong>Email Accounts <\/strong>screen, you can see all the email accounts that are set up on your account. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1078\" height=\"283\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emailaccts.png\" alt=\"A list of cPanel email accounts.\" class=\"wp-image-403\"\/><\/figure>\n\n\n\n<p>This list includes any email accounts from add-on domains or subdomains. This list contains:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Account<\/strong> \u2013 the mailbox name<\/li><li><strong>Restrictions<\/strong> \u2013 any restrictions on this mailbox (see <strong>Restrictions<\/strong> in the Manage section below)<\/li><li><strong>Storage<\/strong> \u2013 Used\/Allocated\/%<\/li><li><strong>Check Email<\/strong> \u2013 this will log you into the account Webmail<\/li><li><strong>Manage<\/strong> \u2013 reset account password and configure the account disk space and restrictions (see <strong>Manage <\/strong>section below)<ul><li><strong>Security<\/strong> \u2013 enter a new password<\/li><\/ul><ul><li><strong>Storage<\/strong> \u2013 set the allocated storage space<\/li><\/ul><ul><li><strong>Restrictions<\/strong> \u2013 set account restrictions send\/receive<\/li><\/ul><ul><li><strong>Plus Addressing<\/strong> \u2013 set whether plus addressing auto creates folders<\/li><\/ul><ul><li><strong>Delete Email Account<\/strong> \u2013 remove account and all mail contained within<\/li><\/ul><\/li><li><strong>Connect Devices<\/strong> \u2013 this page contains auto setup scripts as well and the mail client settings used for manual setup<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"manage-section\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Manage Section<\/h2>\n\n\n\n<p>Clicking on the Manage button gives you access to several options that you can use to manage the mailbox functionality.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"#password\">Security<\/a><\/li><li><a href=\"#quota\">Storage<\/a><\/li><li><a href=\"#restrictions\">Restrictions<\/a><\/li><li><a href=\"#plus-addressing\">Plus Addressing<\/a><\/li><li><a href=\"#delete\">Delete Email Account<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator is-style-default\" id=\"password\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Security<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"362\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/cp-emailpass.png\" alt=\"The form to create a new email address in cPanel.\" class=\"wp-image-420\"\/><\/figure>\n\n\n\n<p>Here you can update your email address password. Be sure to use a secure password. A secure password is&nbsp;<strong>not<\/strong>&nbsp;a dictionary word, and it contains uppercase and lowercase <strong>letters, numbers, <em>and<\/em> symbols<\/strong>.<\/p>\n\n\n\n<p>Enter the new password in the <strong>New Password <\/strong>text box<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Note that the system grades the password that you enter on a scale of 100 points.&nbsp;0&nbsp;indicates a weak password, while&nbsp;100&nbsp;indicates a very secure password.<\/li><li>Some web hosts require a minimum password strength. A green password&nbsp;<strong>Strength&nbsp;<\/strong>meter indicates that the password is equal to or greater than the required password strength.<\/li><li>For a secure, randomized password, Click&nbsp;<strong>Generate&nbsp;<\/strong>to generate a strong password. For more technical information on the password generator, read cPanel&#8217;s <strong><a href=\"https:\/\/documentation.cpanel.net\/display\/1152Docs\/The+Password+Generator\">Password Generator<\/a>&nbsp;<\/strong>documentation. <\/li><\/ul>\n\n\n\n<p>Click&nbsp;<strong>Update Email Settings&nbsp;<\/strong>to store the new password. If you do not wish to change the password, click&nbsp;<strong>Go back<\/strong>.<\/p>\n\n\n\n<p><a href=\"#manage-section\" data-type=\"internal\" data-id=\"#manage-section\">Back to Manage section<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-default\" id=\"quota\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Storage<\/h3>\n\n\n\n<p>The quota for an address defines the amount of mail that the account can store. When your mailbox exceeds this limit, the system returns any incoming mail to the sender with a message which states the recipient\u2019s mailbox is full. It is important to keep track of quota usage, because you&nbsp;<strong>cannot<\/strong>&nbsp;receive email with a full quota. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"209\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emailquota.png\" alt=\"The options to set a quota for a mailbox.\" class=\"wp-image-411\"\/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\"><li>In the Storage section, enter the new email quota in the appropriate text box. You can enter the amount as well as the unit (MB,GB) If you do not wish to set a limit for the account, click&nbsp;unlimited (you will still be limited by your hosting plan disk space limit).<\/li><li>Click <strong>Update Email Settings<\/strong> to update the quota (if you do not wish to update, click&nbsp;<strong>Go back<\/strong>).<\/li><\/ul>\n\n\n\n<p>Please note<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The quota calculation does&nbsp;<strong>not<\/strong>&nbsp;include your mailbox&#8217;s trash folder.<\/li><li>You&nbsp;<strong>cannot<\/strong>&nbsp;exceed the quota that your hosting provider sets.<\/li><\/ul>\n\n\n\n<p><a href=\"#manage-section\">Back to Manage section<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-default\" id=\"restrictions\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Restrictions<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/cp-emailrestrictions.png\" alt=\"The restrictions for an email address in cPanel.\" class=\"wp-image-421\" width=\"539\" height=\"205\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Here you can set the mailbox restrictions. These can be helpful if you have accounts that you only want to receive mail and not have the ability to send. This can also help if you have mailboxes for former employees and still want to receive emails sent to those mailboxes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Allow\/Suspend Incoming Mail<\/li><li>Allow\/Suspend\/Hold Sending Outgoing Email<\/li><li>Allow\/Suspend Logging In<\/li><\/ul>\n\n\n\n<p><a href=\"#manage-section\">Back to Manage section<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-default\" id=\"plus-addressing\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Plus Addressing<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"521\" height=\"122\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/cp-emailplus.png\" alt=\"Options for Plus addressing.\" class=\"wp-image-423\"\/><\/figure>\n\n\n\n<p><strong>Plus Addressing <\/strong>is an advanced feature for email accounts that allows for automatic sorting of emails. Here you can select whether cPanel will automatically create Plus Addressing folders.<\/p>\n\n\n\n<p>You can find more information regarding Plus Addressing by clicking on the circled question mark, or by checking out the cPanel blog post about it <a href=\"https:\/\/blog.cpanel.com\/plus-addressing-in-cpanel\/\">here<\/a>. We also have a guide for it <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-plus-addressing\/\" data-type=\"post\" data-id=\"1048\">here<\/a>.<\/p>\n\n\n\n<p><a href=\"#manage-section\">Back to Manage section<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator\" id=\"delete\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Delete Mailbox<\/h3>\n\n\n\n<p>There are two ways to delete an email account:<\/p>\n\n\n\n<p>From the <strong>Manage <\/strong>page, all the way to the bottom of the page, you will see a <strong>Delete Email Account <\/strong>button. Click this button and then click the confirmation <strong>Delete <\/strong>button<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"136\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emaildelete.png\" alt=\"The confirmaion warning when deleting an email account.\" class=\"wp-image-414\"\/><\/figure>\n\n\n\n<p>From the <strong>Email Accounts <\/strong>page, you can click on the arrow to the left of the email address. This will show more information, including the restrictions, as well as a <strong>Delete <\/strong>Button. Click this button and then click the confirmation <strong>Delete <\/strong>button<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"292\" height=\"183\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/10\/cp-emaildelete2.png\" alt=\"The delete button used to remove an existing mailbox.\" class=\"wp-image-415\"\/><\/figure>\n<\/div>\n\n\n<p><a href=\"#manage-section\">Back to Manage section<\/a><\/p>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-dots\"\/>\n\n\n\n<p>If you have any further questions, please be sure to reach out to our support staff by using our chat service in your <a href=\"https:\/\/christianwebhost.com\/support\/2021\/10\/26\/accessing-your-client-area\/\" data-type=\"post\" data-id=\"249\">client area<\/a> or by submitting a <a href=\"https:\/\/christianwebhost.com\/support\/2021\/10\/25\/clientarea-supportticket\/\" data-type=\"URL\" data-id=\"https:\/\/christianwebhost.com\/support\/2021\/10\/25\/clientarea-supportticket\/\">ticket<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Create and manage your domain email accounts in cPanel.<\/p>\n","protected":false},"author":2,"featured_media":2334,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel-help-guides"],"_links":{"self":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/comments?post=319"}],"version-history":[{"count":22,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/319\/revisions"}],"predecessor-version":[{"id":2456,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/319\/revisions\/2456"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/media\/2334"}],"wp:attachment":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/media?parent=319"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/categories?post=319"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/tags?post=319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}