{"id":1070,"date":"2021-11-29T19:56:30","date_gmt":"2021-11-29T19:56:30","guid":{"rendered":"https:\/\/christianwebhost.com\/support\/?p=1070"},"modified":"2022-09-05T18:39:31","modified_gmt":"2022-09-05T18:39:31","slug":"email-on-outlook-older-versions","status":"publish","type":"post","link":"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-on-outlook-older-versions\/","title":{"rendered":"Web Based Emails On Outlook (older versions)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"top\">Overview<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<ul class=\"wp-block-list\"><li><a href=\"#start\">Before you start<\/a><\/li><li><a href=\"#new-account\" data-type=\"internal\" data-id=\"#new-account\">Setting up a new account<\/a><\/li><li><a href=\"#update-account\">Updating an existing account<\/a><\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Outlook is Microsoft&#8217;s email software for Windows and the Office suite. This walk through will show you how to configure Outlook to work with your email address.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"start\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Before you start<\/h2>\n\n\n\n<p>If you haven&#8217;t already, you will want to create an email address with your email hosting account. You can find information on that process <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-accounts\/\" data-type=\"post\" data-id=\"1133\">here<\/a>.<\/p>\n\n\n\n<p>You will first need to ensure you have the correct password for the account. You can test this by trying to log into your <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/webmail-access\/\" data-type=\"post\" data-id=\"948\">webmail<\/a>.<\/p>\n\n\n\n<p>If you do not know your hosting service password, you can log into your <a href=\"https:\/\/christianwebhost.com\/support\/customer-account-dashboard\/accessing-your-hosting-services\/\" data-type=\"post\" data-id=\"1626\">hosting service<\/a> and update it there.<\/p>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"new-account\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Setting up a new account<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>To add your email address to Outlook, you will need to click on File in the upper left hand side.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"553\" height=\"152\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/outlook-file.png\" alt=\"The top menu in Outlook.\" class=\"wp-image-1057\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Next, you will want to click on Add Account<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"590\" height=\"249\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-new-add.png\" alt=\"The outlook Accounts menu where you can add a new account or update an existing account.\" class=\"wp-image-1073\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>On older versions of Outlook, you should now see a screen that looks like this.<\/p>\n\n\n\n<p><strong>Note<\/strong>: If you are not seeing this screen, you have an newer version of office. Please follow the guide found <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-microsoft-outlook\/\" data-type=\"post\" data-id=\"63\">here<\/a>.<\/p>\n\n\n\n<p>Click on the &#8216;<strong>Manual setup<\/strong>&#8216; option an click <strong>Next<\/strong>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"485\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-addacct.png\" alt=\"A screenshot showing where to select the manual setup option in older versions of outlook.\" class=\"wp-image-1088\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You will now need to choose your service type.<\/p>\n\n\n\n<p>Choose POP or IMAP and click <strong>Next<\/strong>.<\/p>\n\n\n\n<p>You can find information on the differences between these protocols <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/popvsimap\/\" data-type=\"post\" data-id=\"52\">here<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"485\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-service.png\" alt=\"The screen in older versions of outlook where you choose the account type.\" class=\"wp-image-1089\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"new-account-process\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You should now be able to enter your email settings.<\/p>\n\n\n\n<p>User Information<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Your Name<\/strong>: this is what is displayed on sent messages<\/li><li><strong>Email Address<\/strong>: your email<\/li><\/ul>\n\n\n\n<p>Server Information<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Account Type<\/strong>: choose between POP and IMAP (you can find information on the differences between POP and IMAP <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/popvsimap\/\" data-type=\"post\" data-id=\"52\">here<\/a>).<\/li><li><strong>Incoming Mail Server<\/strong>: mail.example.com (replace example.com with your domain)<\/li><li><strong>Outgoing Mail Server (SMTP)<\/strong>: mail.example.com (replace example.com with your domain)<\/li><\/ul>\n\n\n\n<p>Login Information<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>User Name<\/strong>: this is your email address<\/li><li><strong>Password<\/strong>: your email password<\/li><\/ul>\n\n\n\n<p>&#8216;Require log on using Secure Password Authentication (SPA)&#8217; should <strong>not <\/strong>be checked.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"485\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-settings.png\" alt=\"The account settings screen in older versions of outlook.\" class=\"wp-image-1090\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Before you click next, click on <strong>More Options &#8230;<\/strong><\/p>\n\n\n\n<p>Once the window loads, click on the <strong>Outgoing Server<\/strong> tab.<\/p>\n\n\n\n<p>Make sure that &#8216;My outgoing server (SMTP) requires authentication&#8217; is checked and that &#8221;Use same settings as my incoming mail server.<\/p>\n\n\n\n<p>Now click on the the Advanced tab. This tab will be slightly different depending on if you are using POP or IMAP.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"468\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-moreoutgoing.png\" alt=\"The Outgoing Server tab in older versions of outlook.\" class=\"wp-image-1093\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">POP<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You only need to worry about the Server Port Numbers section.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Incoming server (POP3): 995<\/li><li>The checkbox that states &#8216;This server requires an encrypted connection&#8217; should be checked.<\/li><li>Outgoing server (SMTP): 465<\/li><li>Use the following type of encrypted connection: choose SSL from the drop down.<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"436\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-moreadvpop.png\" alt=\"The Advanced tab for POP accounts in older versions of outlook.\" class=\"wp-image-1094\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">IMAP<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You only need to worry about the Server Port Numbers section.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Incoming server (IMAP): 993<\/li><li>Use the following type of encrypted connection: choose SSL from the drop down.<\/li><li>Outgoing server (SMTP): 465<\/li><li>Use the following type of encrypted connection: choose SSL from the drop down.<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"468\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-moreadvimap.png\" alt=\"The Advanced tab for IMAP in older versions of outlook.\" class=\"wp-image-1095\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Once you have updated these settings, click on OK. You should close the window and you will be back on the setup page.<\/p>\n\n\n\n<p>Click Next to test the settings.<\/p>\n\n\n\n<p>Once the test completes, click on Finish to complete the set up.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"485\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-settings.png\" alt=\"The account settings screen in older versions of outlook.\" class=\"wp-image-1090\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>Congratulations! You&#8217;ve just set up Outlook with your new email address. Try sending yourself a test message to make sure you can send and receive.<\/p>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"update-account\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Updating an existing account<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>To update your email account, first you will need to access the account settings. You will need the click on File in the upper left hand side.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"553\" height=\"152\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/outlook-file.png\" alt=\"The top menu in Outlook.\" class=\"wp-image-1057\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You should see a block with Account settings. Click on this the click on Account Settings&#8230; in the drop down menu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"326\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/outlook-settings.png\" alt=\"The drop down menu for Account settings in outlook.\" class=\"wp-image-1058\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>You should now be on the Account Settings screen.<\/p>\n\n\n\n<p>You now need to click on the email in question to ensure that it is selected and then click on Repair,  just above it.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"615\" height=\"503\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/outlook-accsettings-1.png\" alt=\"The email accounts screen that lists all accounts set up on the device.\" class=\"wp-image-1064\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>On older versions, you should now see a screen that looks like this:<\/p>\n\n\n\n<p><strong>Note<\/strong>: If you are not seeing this screen, you have an newer version of office. Please follow the guide found <a href=\"https:\/\/christianwebhost.com\/support\/email-help-guides\/email-microsoft-outlook\/\" data-type=\"post\" data-id=\"63\">here<\/a>.<\/p>\n\n\n\n<p>Make sure that you select <strong>Manual Setup <\/strong>and the click on Next.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"485\" src=\"https:\/\/christianwebhost.com\/support\/wp-content\/uploads\/2021\/11\/ol-old-addacct.png\" alt=\"A screenshot showing where to select the manual setup option in older versions of outlook.\" class=\"wp-image-1088\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>From here the process is identical to the <a href=\"#new-account-process\">New Account<\/a> process.<\/p>\n\n\n\n<p><a href=\"#top\" data-type=\"internal\" data-id=\"#top\">Back to Top<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\" id=\"update-incoming\"\/>\n\n\n\n<p>If you have any further questions, please be sure to reach out to our support staff by using our chat service in your <a href=\"https:\/\/christianwebhost.com\/support\/2021\/10\/26\/accessing-your-client-area\/\" data-type=\"post\" data-id=\"249\">client area<\/a> or by submitting a <a href=\"https:\/\/christianwebhost.com\/support\/2021\/10\/25\/clientarea-supportticket\/\" data-type=\"URL\" data-id=\"https:\/\/christianwebhost.com\/support\/2021\/10\/25\/clientarea-supportticket\/\">ticket<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am still using an older version of Outlook. Can I set up my new email with it?<\/p>\n","protected":false},"author":2,"featured_media":2334,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-help-guides"],"_links":{"self":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/1070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/comments?post=1070"}],"version-history":[{"count":17,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/1070\/revisions"}],"predecessor-version":[{"id":2202,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/posts\/1070\/revisions\/2202"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/media\/2334"}],"wp:attachment":[{"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/media?parent=1070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/categories?post=1070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/christianwebhost.com\/support\/wp-json\/wp\/v2\/tags?post=1070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}