HOSTING ACCOUNT CANCELLATION INSTRUCTIONS: To submit a cancellation we require that you: 1. open a Help Desk ticket and state that you wish to cancel service 2. include the domain name 3. the request MUST include the correct USERNAME AND PASSWORD for the account Admin Suite. 4. watch your email for the confirmation or request for more information that will arrive within the next 24 hours. IMPORTANT: The account will not be cancelled and billing will continue until the correct username and password for the Admin Suite is provided. Please provide all of the required information on the first request to avoid a delay in the cancellation process. Please understand that when you cancel hosting, your domain name will no longer resolve until you have changed the name servers with your registrar. If cancelling a resold account you must specify the resold domain name, and the username and password for the resold account being cancelled as well as for the parent account under which it is resold. Our Help Desk can be found here: http://support.christianwebhost.com/ If you need information about your account before you can submit the required information please contact us at the Help Desk, we will be happy to help.